Samsung Dryer AE error code

The dryer's control boards have stopped communicating with each other - an electronic control (invalid communication) fault. The dryer usually will not run until this is resolved.

Also shown as: AE, AC

Last updated: October 6, 2026

Quick answer: Samsung dryer error code AE: control board communication failure. The most common cause is loose wiring harness between control boards. Try this first — power-cycle the dryer. If that does not clear it, try one restart, then stop resetting. If the code persists, call a qualified technician.

What causes the AE error?

  • Loose wiring harness between control boards
  • Failed main control board
  • Failed display or sub control board
  • Corroded or damaged board connectors
  • Power surge damaging the electronics

How to fix Samsung AE — step by step

Work through these in order, from simplest and safest first. Stop as soon as the code clears.

  1. Power-cycle the dryer
    Unplug the dryer or flip its breaker off for 2 to 5 minutes, then restore power and try a cycle. Communication glitches from power dips often clear with a full reset.
  2. Try one restart, then stop resetting
    If AE returns immediately after a proper power cycle, the fault is hardware - a board or harness problem. Repeated resets will not fix it and just waste your time.
  3. Note when the code appears
    Write down whether AE shows at power-on, when you press start, or mid-cycle, and take a photo of the display. That detail helps the technician pinpoint which board is failing.

When to call a technician

Stop and call a qualified technician if any of these apply:
  • AE returns after a full power cycle
  • The wiring harness between boards needs inspection
  • A control board needs testing or replacement
  • The code appeared after a power surge (possible board damage)

Frequently asked questions

Can I fix AE myself?

There is no homeowner fix beyond a power cycle. The boards and harnesses are inside the machine and involve live-voltage testing, so this is technician work.

Is AE caused by a power surge?

It can be. Surges damage control boards and corrupt their communication. If AE appeared right after an outage, mention that to the technician - and consider a surge protector.

Will the dryer run at all with AE?

Usually not. The control cannot coordinate the cycle without board communication, so it stays locked out for safety.

Sources

Every meaning and fix above was checked against official manufacturer documentation:

FixCode provides general troubleshooting information only — not professional repair advice. If you are unsure about any step, stop and call a qualified technician. Repairs done incorrectly can be dangerous and may void your warranty.

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