Frigidaire Washing Machine E24 error code

The drain pump relay on the main control board has failed, or the wire to the pump has come off. The control cannot switch the drain pump on.

Also shown as: E24

Last updated: October 6, 2026

Quick answer: Frigidaire washing machine error code E24: drain pump relay failed. The most common cause is drain pump relay failed on the main control board. Try this first — power-reset the washer. If that does not clear it, clean the pump filter.

What causes the E24 error?

  • Drain pump relay failed on the main control board
  • Wire slipped off the drain pump
  • Failed drain pump motor
  • Damaged wiring harness between board and pump
  • Main control board fault

How to fix Frigidaire E24 — step by step

Work through these in order, from simplest and safest first. Stop as soon as the code clears.

  1. Power-reset the washer
    Unplug the washer for 5 minutes, then plug it back in and try a Drain and Spin cycle. This rules out a one-time glitch in the pump relay logic.
  2. Clean the pump filter
    Unplug the washer and clean the drain pump filter at the bottom front access panel. A severely clogged pump can overload and damage its relay, so clear any blockage before condemning the board.
    Safety warning: Have towels and a shallow pan ready. Water will spill when you open the filter cap.
  3. Call a technician for relay testing
    Confirming E24 means testing the pump directly and checking whether the board's relay sends power. If the pump runs when powered directly but not through the board, the board's relay has failed. A technician will test this and replace the board or pump as needed.
    Safety warning: The pump relay is part of the main control board. Board-level diagnosis involves live-voltage testing.

When to call a technician

Stop and call a qualified technician if any of these apply:
  • E24 returns immediately after a power reset
  • The drain pump works when tested directly but not through the board
  • The main control board needs replacement
  • There are burned marks or a burned smell near the control board

Frequently asked questions

E21 vs E24: what is the difference?

Both point at the drain system, but E21 means the drain is slow (usually a clog you can clear) while E24 means the pump's control relay on the board has failed (usually a technician repair).

Can E24 clear on its own?

Sometimes. If a loose pump connector caused it, a power cycle and reseat can clear it. If the relay itself failed, the code returns immediately.

Can I fix the relay myself?

You can clean the pump filter and check for a visibly loose plug at the pump. The relay itself is soldered onto the control board and is not a DIY part.

Sources

Every meaning and fix above was checked against official manufacturer documentation:

FixCode provides general troubleshooting information only — not professional repair advice. If you are unsure about any step, stop and call a qualified technician. Repairs done incorrectly can be dangerous and may void your warranty.

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