Kenmore Refrigerator ER-IS error code

The ice maker sensor has an error. The refrigerator cannot monitor the ice maker correctly, so ice production stops.

Also shown as: ER-IS, Er IS, ERIS

Last updated: October 6, 2026

Quick answer: Kenmore refrigerator error code ER-IS: ice maker sensor fault. The most common cause is failed ice maker sensor. Try this first — power-reset the refrigerator. If that does not clear it, run the ice maker self-test. If the code persists, call a qualified technician.

What causes the ER-IS error?

  • Failed ice maker sensor
  • Shorted or damaged sensor wiring
  • Loose sensor connector
  • Ice maker assembly fault

How to fix Kenmore ER-IS — step by step

Work through these in order, from simplest and safest first. Stop as soon as the code clears.

  1. Power-reset the refrigerator
    Unplug the refrigerator for 30 seconds, then plug it back in. Check whether the ice maker resumes and the code clears.
  2. Run the ice maker self-test
    Many models have an ice maker test button. Press and hold it to run the self-test cycle. If the test fails or the code returns, the sensor or assembly is bad.
  3. Check for ice jams
    Look in the ice bin and around the ice maker for a jammed cube blocking the mechanism. Clear any jam by hand with the fridge unplugged.
    Safety warning: Unplug the refrigerator before reaching into the ice maker area.

When to call a technician

Stop and call a qualified technician if any of these apply:
  • ER-IS returns after a reset and self-test
  • The ice maker assembly needs replacement
  • Sensor wiring inside the door or cabinet is damaged
  • The control board is not reading the ice maker

Frequently asked questions

What does ER-IS mean on a Kenmore refrigerator?

It means the ice maker sensor has an error. Ice production usually stops until it is fixed.

Will the fridge and freezer still work?

Yes. ER-IS only affects the ice maker. Cooling in both compartments continues normally.

Can I buy just the sensor?

Usually not. The sensor is not sold separately, so the fix is replacing the ice maker assembly.

Sources

Every meaning and fix above was checked against official manufacturer documentation:

FixCode provides general troubleshooting information only — not professional repair advice. If you are unsure about any step, stop and call a qualified technician. Repairs done incorrectly can be dangerous and may void your warranty.

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